Everyone knows how obnoxious Starbucks is with their fancy product speak and silly named cup sizes, but that pales in comparison to the recent antics of an overly educated customer at a location on the Upper West Side.

Lynne Rosenthal, an English Literature professor from Mercy College, stirred up some drama and the attention of the NYPD when she ordered a “multigrain bagel,” but wouldn’t respond to a counter person who had the nerve to ask if she wanted “butter or cheese” on it.

Rosenthal said it was a matter of principle, telling the Post:

I refused to say ‘without butter or cheese.’ When you go to Burger King, you don’t have to list the six things you don’t want.”


Actually you would. If Rosenthal wanted to order a “plain” hamburger for example, she’d have to request no pickles or ketchup. Also, comparing Starbucks to a fast food brand that prides itself on customization and whose tagline is, “Have It Your Way,” probably isn’t the smartest example, especially for someone with a PhD from Columbia with way too much time on her hands.