Unlike Mayor Bloomberg and his administration, who sputtered a litany of excuses before finally acknowledging how badly they fucked up during and after the blizzard, Fresh Direct sent out an email to its NYC customers from their CEO, accepting full responsibility for any inconveniences caused by the snowstorm. However, they did note, what the real problem was:

We were overwhelmed by the impact of the storm itself, and our ability to recover has been impeded by the slow snow removal in many parts of New York City and the suburbs.