Congratulations internet! Your collective voices were heard, even those of you who don’t use Verizon, and within 24 hours of announcing a horrendously stupid plan to charge a $2 fee to customers who make one-time bill payments online or over the phone, the company has backpedaled:
The powers that be decided this probably was not the smartest move after all and to think it didn’t even take an Occupy Wall Street march or drum circle to make it happen:
“Verizon Wireless has decided it will not institute the fee for online or telephone single payments that was announced earlier this week.
The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions. The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides.
At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,”said Dan Mead, president and chief executive officer of Verizon Wireless.”
Well this is great news, now at least their media guy can get back to his vacation after having to cut it short to draft this latest press release.