Taco Bell Training Illustration: Not Fit for Public Consumption


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Although simply illustrated and painstakingly generic, this Taco Bell customer training comic strip and ‘Cheesy Beefy Melt‘ combo decal is hugely insightful into how shitty it must be to work for the burrito mill. Especially with all the rules and regulations that definitely don’t encourage staff to “Think Outside the Bun.” Besides actually specifying how much time you have to wait to initially greet customers—5 seconds—and how long you must then linger if they don’t answer—another 5 seconds—there’s all sorts of goodies in here, like their corporately constructed model for dealing with mistakes L.A.S.T: Listen, Apologize, Satisfy, Thank.

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