“Taco Bell Food May Contain Human Flesh”

Marina Galperina — Fri, 04 Mar 2011 15:05:15 +0000

Sunday night, FOX cut to Taco Bell’s “There’s been a lot of ‘talk’ about our seasoned beef” ad… right as a cartoon health inspector unfurled a “Food May Contain Human Flesh” sign on a Bob’s Burgers re-run. This association can’t be helping Taco Bell with their mystery meat problem. A San Francisco street artist took it one step further to rub it in.

Taco Bell Training Illustration: Not Fit for Public Consumption

ANIMAL — Thu, 10 Apr 2008 12:12:11 +0000

(Click image for el grande)
Although simply illustrated and painstakingly generic, this Taco Bell customer training comic strip and ‘Cheesy Beefy Melt‘ combo decal is hugely insightful into how shitty it must be to work for the burrito mill. Especially with all the rules and regulations that definitely don’t encourage staff to “Think Outside the Bun.” Besides actually specifying how much time you have to wait to initially greet customers—5 seconds—and how long you must then linger if they don’t answer—another 5 seconds—there’s all sorts of goodies in here, like their corporately constructed model for dealing with mistakes L.A.S.T: Listen, Apologize, Satisfy, Thank.

Then you have the explicit food-selling flow chart. For example, if patrons don’t order drinks with their meal, employees must remind them how thirsty they are, but if they did get something to sip on, there’s very specific rules for non-engagement: “No Further Suggestive Sell.” The best mandate, however, comes by way of the rather precise smile requirements. Better not think about flashing some lethargic grin, it’s needs to be a smile that “expresses enthusiasm and friendliness.” Considering their wage, screw the smile, just don’t spit in the food and we’ll be happy.

ANIMAL » TACO BELL

“Taco Bell Food May Contain Human Flesh”

Taco Bell Training Illustration: Not Fit for Public Consumption