NYPD Conducts Largest Customer Satisfaction Survey

October 13, 2014 | Marina Galperina

According to the largest city-wide poll of its kind, getting stopped by the cops negatively affects a person’s view of the local police department.

The Wall Street Journal reports that of the 17,340 NYC residents surveyed, 24% have been stopped by the police at least once in the past year. After being stopped once, residents were 25% less likely to say that the cops were doing a good job in their neighborhood. Additional stop resulted in a 58% drop of approval.

Not shockingly, there is a racial bent to the statistics, just like with all the data on “broken windows” theory policing and stop-and-frisks — which the WSJ reminds has been ruled “unconstitutional because they disproportionately targeted minorities who didn’t do anything wrong.” Of those arrested, 46% of whites said “police adequately explained the reason” and only 29% of African-Americans and 32% of Hispanics had the same experience.

The survey was paid for by the New York City Police Foundation. It included at least 200 people from each of the NYPD’s 77 precincts, except Midtown South, polled over the phone, in texts, in person and on Twitter, from May 6th to June 4th, with a 0.74 percentage point margin of error. (Photo: @tshen91)